Terms of Service

RDD Tech

Last updated: 23.04.2026


1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you”, “customer”, or “user”) and RDD Technologies (“we”, “our”, or “us”) governing your access to and use of our website:
https://www.rdd-tech.com (the “Website”).

By accessing or using this Website, you agree that:

  • You agree to be bound by these Terms

  • You will comply with all applicable laws and regulations

If you do not agree, you must not use this Website.


2. Privacy Policy

Your use of the Website is also governed by our Privacy Policy. By using this Website, you consent to the collection and use of your information in accordance with our Privacy Policy.


3. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon posting.

It is your responsibility to review these Terms periodically.


4. Account & User Information

You may purchase products either:

  • As a registered user, or

  • As a guest

You agree to:

  • Provide accurate and complete information

  • Keep your account details secure

  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts with inaccurate or suspicious information.


5. Orders & Payments

5.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities

  • Reject suspicious or fraudulent transactions

5.2 Pricing

  • Prices are listed in Indonesian Rupiah (IDR)

  • Prices may change without notice

  • Errors in pricing or product info may result in order cancellation

5.3 Payment

We accept payment via approved payment methods available on the Website.

You agree to:

  • Pay all charges including taxes and shipping

  • Provide valid payment information


6. Product Information

We specialize in electronic components and parts.

While we strive for accuracy:

  • Product specifications, including but not limited to dimensions, ratings, and appearance, may vary slightly due to manufacturing tolerances or supplier updates

  • Product images may include both actual photographs taken by RDD Technologies and representative images provided for reference

  • Compatibility is the buyer’s responsibility

If unsure, we recommend contacting us before purchase.


7. Shipping & Delivery

  • Orders are shipped to valid addresses only

  • Delivery times are estimates and not guaranteed

  • Delays may occur due to customs, logistics, or external factors

RDD Tech is not responsible for:

  • Shipping delays beyond our control

  • Customs duties, taxes, or import fees


8. Returns & Refunds

Due to the nature of electronic components, all returns are subject to strict conditions.

8.1 Eligibility

Returns are accepted only if:

  • Item is defective or incorrect

  • Reported within 7 days after the customer receives the item

  • Item is unused and in original condition

8.2 Non-Returnable Items

  • Used or damaged items

  • Incorrect purchases (e.g., wrong specification selected by buyer)

  • Clearance or special sale items

8.3 Process

To request a return:

  • Contact us with order details and issue description

  • Wait for approval before sending items

Return shipping cost is the responsibility of the customer unless the error is ours.


9. Intellectual Property

All Website content including:

  • Text

  • Images

  • Logos

  • Product data

is owned by or licensed to RDD Tech and protected by applicable laws.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Use content for commercial purposes

without our written permission.


10. Limitation of Liability

To the fullest extent permitted by law, RDD Tech shall not be liable for:

  • Indirect or consequential damages

  • Loss of profit, data, or business

  • Issues arising from misuse of products

All products are provided “as is” unless otherwise stated.


11. Disclaimer

We do not guarantee that:

  • The Website will be error-free or uninterrupted

  • Product availability will always be accurate

Use of the Website is at your own risk.


12. Termination

We reserve the right to:

  • Suspend or terminate access to the Website

  • Cancel orders or accounts

if you violate these Terms.


13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Indonesia.


14. Contact Information

If you have any questions, please contact us via: